Support

Customer Support Hotline

Europe, Africa, Asia and Australia
phone    +49 89 991568-44
fax         +49 89 991568-811
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United States,  Canada, Central and South America
phone  +1 (800) 597-5911
fax      +1 (708) 409-1619                                                
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Live Chat and remote session support for TraumaCad and Quentry

www.brainlab.com/livesupport

In Medicine, Prevention is the Key to Longevity

With 220 Service Engineers worldwide, Brainlab support services protect your investment over the long term. By proactively maintaining your system, you ensure that you will receive the best results and maximum revenues while minimizing downtime. Most importantly, you will be providing your patients the best and most technologically advanced care available, day after day.

Thinking Globally, Acting Locally

• Highly trained specialists provide 24/7/365 Support - phone, email, and on-site service
• Smooth installation and integration
• User training
• Expertise across many technical fields

Parts Distribution

• First level spare parts locally available
• Second level spare parts regionally available
• Most critical parts delivered within 24 hours

Verified Customer Support Excellence

•  Independent research firms like MD Buyline show that Brainlab consistently leads the industry in customer satisfaction
•  Internally conducted surveys also indicate high levels of customer satisfaction, particularly in service response times and the quality of service.