What will you be doing?

In the cross-divisional Integrated OR (operating room) team with more than 80 people we develop, plan and install Brainsuite: some of the most innovative live operating rooms in the world. Brainsuite connects image-guided surgery with intra-operative imaging - such as magnetic resonance or computer tomography - and integrates the best third-party products to ensure smooth clinical workflows and to provide enriched medical data to the surgeon.

To enhance our capabilities in the Brainlab Global Product Support team we are seeking a Product Support Specialist (PSS) iOR. As global 3rd level support for the integrated OR products the PSS is responsible for providing effective knowledge transfer from R&D into the support organization while coordinating product design input and helping to improve the clinical outcome for our customers. The individual plays a vital role in the development, installation and support of Brainsuite and advances service documentation. As the interface between Support, R&D and Product Management you will represent a key factor in ensuring successful product releases.

What do you need?

The ideal candidate has

• a technical university degree in electrical engineering or equivalent experience
• advanced knowledge of IT networks and interface handling (e.g. DICOM)
• experience in the installation and support of electrical devices in a medical environment
• solid soft- and hardware skills including troubleshooting
• competence in image post-processing, video and audio routing
• basic knowledge in medical imaging
• profound English skills
• workflow knowledge of radiology diagnostics and PACS/RIS are a plus

Ready to apply?

We offer you a professional and performance oriented business environment and an international team as a base to consequently realize your ideas. By a distinguished training, efficient education and the regular exchange of experience with colleagues from different departments you will be demanded and promoted, both professionally and personally.

We are looking forward to receive your complete application (including your CV, references, your salary expectations as well as your possible start date) at: