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Order Coordinator Assistant – Internal

Operations Associate Munich, BY, Germany

Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.

Job Description

Based in our Munich headquarters, the Order Coordination Team supports the organization of our sales and support teams across the world. For this role, we are seeking an active and energetic individual to join our multicultural team as an Order Coordinator Assistant - Internal, who is responsible for supporting our colleagues and customers worldwide.

  • Responsible for assure on-time delivery of our products at customer’s site and maintain an up to date install base
  • Check product availability and capacity planning according to customer’s requirement, processing deliveries for shipment and maintaining up to date order documentation
  • Work closely with various departments such as sales operations, production, warehouse and export to provide a proper and effective order handling
  • Daily correspondence with international colleagues is also one of your key responsibilities and requires you to work closely with our local sales representatives, support managers and sales operations assistants, as well as many other internal departments to assure simple and effective order handling


The ideal candidate has:

  • A commercial education
  • Experience in a service-orientated and an international environment, such as sales support or customer service
  • Great interpersonal skills and ability to work independently with a deep sense of commitment
  • Team player with a good sense of humor and motivated to get things done
  • The ability to work in a fast paced environment, under tight deadlines and on several tasks simultaneously
  • Excellent verbal and written communications skills
  • Good organizational and computer skills with knowledge in integrated ERP solutions, e.g. SAP,
  • Business fluency in German and English

Additional Information

  • A mutually-supportive, international team
  • Meaningful work with a lasting impact on medical technology
  • 30 vacation days, plus December 24th and December 31st
  • Flexible working hours
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities

Ready to apply? We look forward to receiving your online application including your first available start date and desired salary. 

Apply now

Your HR Contact Person
Andy Dännhardt

Andy Dännhardt [email protected]

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