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Jobs at Brainlab

Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of 1500 dedicated and inspiring individuals in 20 offices worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values of inspiration, simplicity and integrity:

Technical Investigation Specialist

  • Munich, Germany
  • Full-time
  • Department: Quality Management

WHAT TO EXPECT

Despite our goal to achieve greatest possible reliability and quality in our devices innovative products can fail. As Technical Investigation Specialist you will be responsible to perform investigations for customer complaints and product problems related to Brainlab Cranial and Spine IGS products, in order to determine the root cause for occurred problems with the goal to continuously improve the reliability and performance of our devices.

Your responsibilities will include:

  • Review and Analysis of information and data retrieved from hospitals
  • Testing to reproduce the reported error / situation experienced by users
  • Technical investigation of according root cause of a customer complaint or product problem
  • Identification of potential effects on the patient due to a systematic error
  • Review of product documentation regarding existing risk analysis and measures in place
  • Summary of your investigation results and conclusions in writing
  • Communication and cooperation with R&D and Support, as well as with Partner companies

Further you will actively share knowledge with R&D regarding safety-critical risks and hazardous situations occurring in the clinical usage of the device to support risk analysis and post market surveillance activities.

WHAT YOU OFFER

  • Degree in engineering or life sciences
  • Professional experience in medical device industry or hospital environment is a plus
  • A structured, analytical and detail-oriented approach
  • Communicative and service-oriented nature
  • Excellent English written and verbal communication skills
  • Good MS Office knowledge

WHAT WE OFFER

  • working in a team of great colleagues who help and support each other
  • seeing your work making a positive impact on the daily work of clinicians around the world
  • 30 days of vacation, plus 24.12. and 31.12. 
  • flexible working hours
  • free gym courses with showers and changing rooms
  • secure bicycle storage room
  • excellent subsidized restaurant
  • regular after-work, team & company events
  • comprehensive education and training opportunities, digital language courses

A position at Brainlab means that you’ll be part of a professional business environment working together with an excellent international team. You will be a valued member of a team of likeminded individuals. You’ll be assessed fairly and given great opportunities based on your performance.

Ready to apply? We look forward to receiving your online application including a motivation letter, your first available start date and desired salary.  

Contact person: Géraldine Endres