Support Specialist Radiotherapy – Rhein-Ruhr Region

Support RadOnc Mid-Senior Level Düsseldorf, NRW, Germany

Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful:

Job Description

From the planning phase to therapy and beyond, Brainlab oncology solutions empower clinicians to deliver fast, more precise treatments. Brainlab radiosurgery family, featuring Novalis and Novalis Tx systems, delivers non-invasive, shaped-beam cancer treatment that takes just minutes out of a patients day. Novalis radiosurgery treats cancerous and non-cancerous conditions of the entire body with one-of-a-kind shaped-beam technology. Shaping the beam precisely to the tumor gives doctors confidence that the best possible treatment dose is delivered while healthy tissue is protected.

Brainlab is looking for a Support Specialist to support our Radiosurgery and Radiotherapy customers from a home office based in the Rhine-Ruhr metropolitan region

As a Support Specialist your main tasks will include:

  • Perform installations of radiotherapy and radio surgery products in your assigned area as well as in other countries in Europe
  • Perform service and installations of radiotherapy/radio surgery products
  • Independently perform troubleshooting and repairs
  • Provide on-site guidance and assistance to physicians and physicists maximizing efficiency and usage of the Brainlab oncology solutions
  • Effectively communicate with customers to understand problems and adequately troubleshoot issues
  • Perform routine calibrations and preventative maintenance
  • Deliver high level customer service


  • B.S. or M.S. in Electrical, Electronic or Biomedical Engineering, Medical Physics, Physics or equivalent working experience
  • Computer expertise and familiarity with hardware troubleshooting and Networks / IT infrastructure
  • Knowledge of medical linear accelerator or x-ray imaging systems preferred
  • Must be a self-starter, working without close supervision, be able to successfully schedule, organize and conduct service activities in assigned territory
  • Excellent organization and time management skills, and the ability to manage many work streams simultaneously
  • Excellent written and oral communication skills in German and English          
  • Works well in a team environment and individually
  • High flexibility and ability to travel 70%

Additional Information

  • international, positive and innovative environment
  • working in a team of great colleagues who help and support each other
  • seeing your contribution making a positive impact on the daily work of clinicians around the world
  • home office and flexible working hours
  • company car, cell phone, laptop - also for private use
  • comprehensive training and continuing education opportunities

Ready to apply? We look forward to receiving your online application including a motivation letter, your first available start date and desired salary.  

Your HR Contact Person
Marta Dwuznik

Marta Dwuznik [email protected]

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