Jobs at Brainlab

Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of 1400 dedicated and inspiring individuals in 19 offices worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values of inspiration, simplicity and integrity:

Support Technician - Computer Tomography (CT)


We are looking for an additional team member to join our customer support team. As a Brainlab Support Technician CT, you will be responsible for providing outstanding service to our customers and achieve this thanks to your extensive technical knowledge.

As a Brainlab service professional, you will be the face to the customer, you will ensure that the customer equipment is installed, maintained and serviced and that the clinical staff receives professional technical assistance. You will be part of a team in our new and revolutionary product line where you will have the opportunity to grow within our company.

The position will be based at our Brainlab HQ in Munich or from your German/ European based home office, ideally located near an international airport.

To find out more about our products: Airo, Vero and Loop X, please click here.

Your main responsabilities will include:

  • Install Brainab imaging systems, devices and softwares in hospital in your region
  • Perform Maintenance and Inspection of systems/devices incl. Electrical Safety Tests
  • Repair systems/devices
  • Execute SW/HW upgrades
  • Complete every installation or service assignment quickly and efficiently
  • Conduct and complete Preventive Maintenance and Inspections (PMI) in specified time
  • Plan, organize, and implement all service assignments conscientiously and independently following the directive from the Support Manager
  • Keep customers up-to-date regarding their requests and minimize down time
  • Ensure that all service assignments are in conformity with agreements made
  • Perform and document all mandatory administrative tasks accurately according the Brainlab´s policies in a timely manner
  • Provide ideas and innovation to improve current products, provide sustainable input for continued engineering
  • Be friendly, calm, and competent on a face-to-face basis with customers


  • Technical degree in electrical engineering, electronics, mechatronics or similar
  • Preferable 1-3 years’ experience in a technical support role preferably for a healthcare company or provider
  • Ideally, experience in the field of X-ray imaging systems or CT Scanners
  • Good knowledge in the area of computer and network technologies
  • Self-organization and implementation of all service activities
  • Fluent in German and English
  • Ability to work well in a team environment and individually
  • High flexibility and willingness to travel internationally up to 80% of the time
  • Basic MS Office knowledge


We offer you a professional business environment, an international team and a performance-oriented environment as a base to consequently realize your ideas. Through distinguished training, efficient education and the regular exchange of experience with colleagues from different departments, you will be demanded and promoted, both professionally and personally.

Interested? Then we are looking forward to receiving your online application including your start date and salary expectation!

Contact person: Ariadna Pijoan

Apply now