The support you need at your fingertips
Brainlab Connected Care is a comprehensive remote solution that digitally connects you, your Brainlab equipment and our Brainlab Service & Support experts in a secure, fast and effective way. Enabling us to deliver the highest standard of service in the most economical way, Brainlab Connected Care is our core Service & Support technology and a key component of every Brainlab solution.
Brainlab Connected Care services
Our authorized experts can remotely detect, diagnose and solve technical problems with full transparency for you.
Experts with specific clinical knowledge will assist you instantly with secure Brainlab Connected Care technology.
Remotely installed software keeps your systems up-to-date ensuring high functionality at your convenience and at no additional cost (according to existing software license agreement).
Monitoring of performance anomalies lets us proactively deliver service and immediately respond to your system needs.
Brainlab Connected Care offers you instant support. Whether you need guidance or immediate assistance, our remote team is there for you.
How to get connected
If your devices aren’t yet remotely connected, please contact your Brainlab representative who can set up Brainlab Connected Care in a few minutes.Contact us