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Brainlab Connected CareStay seamlessly
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Service & Support

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The support you need at your fingertips

Brainlab Connected Care is a comprehensive remote solution that digitally connects you, your Brainlab equipment and our Brainlab Service & Support experts in a secure, fast and effective way. Enabling us to deliver the highest standard of service in the most economical way, Brainlab Connected Care is our core Service & Support technology and a key component of every Brainlab solution.

Brainlab Connected Care services

Software installations

Remotely installed software keeps your systems up-to-date ensuring high functionality at your convenience and at no additional cost (according to existing software license agreement).

System monitoring

Monitoring of performance anomalies lets us proactively deliver service and immediately respond to your system needs.

Virtual technical assistance

Our authorized experts can remotely detect, diagnose and solve technical problems with full transparency for you.

Virtual clinical assistance

Experts with specific clinical knowledge will assist you instantly with secure Brainlab Connected Care technology.

Software installations

Remotely installed software keeps your systems up-to-date ensuring high functionality at your convenience and at no additional cost (according to existing software license agreement).

System monitoring

Monitoring of performance anomalies lets us proactively deliver service and immediately respond to your system needs.

Virtual technical assistance

Our authorized experts can remotely detect, diagnose and solve technical problems with full transparency for you.

Virtual clinical assistance

Experts with specific clinical knowledge will assist you instantly with secure Brainlab Connected Care technology.

Get connected!

Brainlab Connected Care offers you instant support. Whether you need guidance or immediate assistance, our remote team is there for you.

A surgeon operating with Brainlab technology - Illustration for Brainlab Connected Care, Service & Support

How to get connected

If your devices aren’t yet remotely connected, please contact your Brainlab representative who can set up Brainlab Connected Care in a few minutes.

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More about Brainlab Connected Care

Flyer General Information

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Flyer Technical Information

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