A Brainlab employee demonstrating the use of Brainlab Radiosurgery Technology

Radiosurgery ServicesPerform high precision treatments reliably

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Maximizing system uptime for you and your patients

In radiosurgery every treatment minute counts — especially for your patients. We share your goals of maximizing uptime by creating efficient, effective processes. We achieve this through a high level of integration and continue with unparalleled service and support that empowers your team to deliver high precision treatments reliably and confidently.

I am interested in service solutions for:

Radiosurgery planningExacTrac Systems

Planning & integration

We ensure full interoperability of your Elements software with your existing linac infrastructure.

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Education & training

We created a training experience perfectly combining classroom, onsite and online formats to empower you to...

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Maintenance & support

As a Brainlab customer, your case is always the highest priority.

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Planning & integrationEducation & trainingMaintenance & support

We offer a variety of services that are designed to support our customers in maximizing the full potential of their Brainlab solutions. Our services include options in planning and integration, education and training as well as maintenance and support.

Planning solutions service agreement offering

To ensure you continue to get the most out of your Brainlab equipment, we offer outstanding service packages after warranty. See the table below for an overview of services offered which may differ based on your specific needs.

Brainlab Connected Care is an essential element of every Brainlab solution and a prerequisite for service packages, but most can also be ordered as one-time services. Please contact your sales representative for a detailed consultation regarding your individual needs.

License Support

This package includes software updates and upgrades for perpetual software.

  • Priority access

  • Hotline

  • Brainlab Connected Care

  • Brainlab Online Campus

  • Application training for updates and upgrades

  • Application support Elements (virtual and on-site)

  • Clinical consultation (virtual and on-site)

  • Repair material

  • Calibrations

  • Preventive maintenance inspection

  • Repair on-site

  • Software updates & upgrades

  • Repair and replacement of instruments

  • Data Transfer Maintenance (virtual & on-site)

  • Integration maintenance thrid party devices

  • Coordination & procurement of third party spare parts

Technical Support

This package includes hardware maintenance and support including spare parts.

  • Priority access

  • Hotline

  • Brainlab Connected Care

  • Brainlab Online Campus

  • Application training for updates and upgrades

  • Application support Elements (virtual and on-site)

  • Clinical consultation (virtual and on-site)

  • Repair material

  • Calibrations

  • Preventive maintenance inspection

  • Repair on-site

  • Software updates & upgrades

  • Repair and replacement of instruments

  • Data Transfer Maintenance (virtual & on-site)

  • Integration maintenance thrid party devices

  • Coordination & procurement of third party spare parts

Data Transfer Maintenance

This package includes continuous maintenance and support for your IT interfaces.

  • Priority access

  • Hotline

  • Brainlab Connected Care

  • Brainlab Online Campus

  • Application training for updates and upgrades

  • Application support Elements (virtual and on-site)

  • Clinical consultation (virtual and on-site)

  • Repair material

  • Calibrations

  • Preventive maintenance inspection

  • Repair on-site

  • Software updates & upgrades

  • Repair and replacement of instruments

  • Data Transfer Maintenance (virtual & on-site)

  • Integration maintenance thrid party devices

  • Coordination & procurement of third party spare parts

Application Support

With this package you’ll receive continuous education and training as well as application support.

  • Priority access

  • Hotline

  • Brainlab Connected Care

  • Brainlab Online Campus

  • Application training for updates and upgrades

  • Application support Elements (virtual and on-site)*

  • Clinical consultation (virtual and on-site)*

  • Repair material

  • Calibrations

  • Preventive maintenance inspection

  • Repair on-site

  • Software updates & upgrades

  • Repair and replacement of instruments

  • Data Transfer Maintenance (virtual & on-site)

  • Integration maintenance thrid party devices

  • Coordination & procurement of third party spare parts

*depending on application