Maximizing system uptime for you and your patients
In radiosurgery every treatment minute counts — especially for your patients. We share your goals of maximizing uptime by creating efficient, effective processes. We achieve this through a high level of integration and continue with unparalleled service and support that empowers your team to deliver high precision treatments reliably and confidently.
I am interested in service solutions for:
Planning solutions service agreement offering
To ensure you continue to get the most out of your Brainlab equipment, we offer outstanding service packages after warranty. See the table below for an overview of services offered which may differ based on your specific needs.
Brainlab Connected Care is an essential element of every Brainlab solution and a prerequisite for service packages, but most can also be ordered as one-time services. Please contact your sales representative for a detailed consultation regarding your individual needs.
Download service packages overviewThe package includes software maintenance and virtual technical assistance for software-related issues.
- Software updates & upgrades
- Virtual technical assistance
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Preventive maintenance inspection
-
Priority access
-
Repair onsite
-
Spare parts
-
Data transfer maintenance (virtual & onsite)
-
Integration maintenance third party devices
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Coordination & procurement of third party spare parts
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Application training for updates & upgrades
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Application support (virtual & onsite)
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O.R. assistance (virtual & onsite)
With this package you’ll receive continuous education & training, application support as well as maintenance and support of your hardware and IT integration.
-
Software updates & upgrades
- Virtual technical assistance
- Preventive maintenance inspection
- Priority access
- Repair onsite
- Spare parts
- Data transfer maintenance (virtual & onsite)
- Integration maintenance third party devices
- Coordination & procurement of third party spare parts
- Application training for updates & upgrades
- Application support (virtual & onsite)
- O.R. assistance (virtual & onsite)
With this package you’ll receive continuous education & training, application support as well as maintenance and support of your hardware and IT integration.
-
Software updates & upgrades
- Virtual technical assistance
- Preventive maintenance inspection
- Priority access
- Repair onsite
-
Spare parts
- Data transfer maintenance (virtual & onsite)
- Integration maintenance third party devices
-
Coordination & procurement of third party spare parts
- Application training for updates & upgrades
- Application support (virtual & onsite)
- O.R. assistance (virtual & onsite)
ExacTrac systems service agreement offering
To keep your your ExacTrac systems in best condition, we offer outstanding service packages after warranty. See the table below for an overview of services offered.
Brainlab Connected Care is a prerequisite for service packages. Most services can also be ordered as one-time-services. Please contact your sales representative for a detailed consultation regarding your individual needs.
Download service packages overviewThe package includes software maintenance and virtual technical assistance for software related issues.
- Software updates & upgrades
- Virtual technical assistance
-
Preventive maintenance inspection
-
Priority access
-
Repair onsite
-
Spare parts
-
Data transfer maintenance (virtual & onsite)
The package includes hardware maintenance and support as well as third party and IT integration maintenance and support.
-
Software updates & upgrades
- Virtual technical assistance
- Preventive maintenance inspection
- Priority access
- Repair onsite
- Spare parts
- Data transfer maintenance (virtual & onsite)
Service around the clock
Have questions or an issue with your Brainlab solution? We are here for you! Please reach out to us below.
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