Are you in %country%? Do you want to visit our website in another language?

¿Está en España? ¿Desea ver nuestra página web en otro idioma?

Вы находитесь в %country%? Открыть наш сайт на другом языке?

Êtes-vous en France ? Aimeriez-vous visiter notre site Web dans une autre langue ?

日本にいますか 私たちのウェブサイトを別の言語で訪問したいですか?

Befinden Sie sich in %country%? Möchten Sie unsere Website in einer anderen Sprache anzeigen?

Você esta no %country%? Deseja visitar nosso site em outro idioma?

您在中国吗? 您是否想访问我们其他语言版本的网站?

Brainlab Service & Support

Maximizing
utility

Get help

Discover more

Brainlab Service & Support

Maximizing utility

Get help

Making the most of your technology

At Brainlab we all share the purpose of making an impact on patient lives with our digital medical technologies, so we are here to support you in making the most of your technology.

Our Service & Support website will guide you through general Service & Support materials, details on Education & Training and information on Brainlab Connected Care.

How we support you

What you can expect

Empowerment

We'll empower you to make the most of your Brainlab solutions based on the specific needs of your hospital through our range of education and training tools.

Efficiency

We'll ensure your Brainlab solutions give your daily workflows an efficiency boost through tailored integration, maintenance and immediate support.

Digitally

When speed is of the essence, our digital service Brainlab Connected Care allows us to respond quickly to ensure you can make the most of your technology. Brainlab Online Campus and our digital User Guides are also always available to deepen your knowledge.

In Person

Our Service & Support is built on the trusted relationships our highly dedicated service experts have with you, our customers. With over 5000 systems installed in 90 countries, we speak your language.

How we serve & support you

From professional project management to healthcare IT and third party integration: we ensure that your Brainlab solution is seamlessly integrated, runs smoothly and meets your specific needs.

With our blend of onsite, classroom and online training, we’ll provide you with the knowledge you’ll need to be able to use your Brainlab solutions efficiently and confidently.

With continuous maintenance and support, we make sure that your Brainlab solutions always run at peak condition so you can give your patients your best.

Tailored support for your technology

ServiceSupport_surgery

Brainlab
Surgery services

Let us handle all your surgical device, software and integration needs — from implementation to training to maintenance and support — so you can keep focused on your patient.

Surgery services

Brainlab
Radiosurgery services

We give you the time and space you need to perform reliable, high precision radiosurgery and radiotherapy treatments without worrying about your technology.

Radiosurgery services
ServiceSupport_Radiosurgery services
Service_Support_Digital O.R. services

Brainlab
Digital O.R. services

For smooth workflows and enhanced performance, we’re the right partner in the creation, implementation and maintenance of your new digital operating room.

Digital O.R. services

Brainlab Connected Care

Make the most of your Brainlab technology by staying seamlessly connected to our Service & Support.

Brainlab Connected Care 

Healthcare IT

To unlock all the possibilities of your Brainlab solution, seamless integration into your hospital IT landscape is essential. Click below to find out what you’ll need.

Healthcare IT 

Service around the clock

Have questions or an issue with your Brainlab solution? We are here for you! Please reach out to us below.

Get help

User guides

We are digitizing all of our user guides to make accessing and locating important product information faster and easier.

User guides