Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of 1300 dedicated and inspiring individuals in 19 offices worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values of inspiration, simplicity and integrity:

Product Support Specialist

What to expect

The exchange and processing of medical image data with applications on workstation and server based platforms is a fast-growing and future oriented market. Working as part of the project support team in our R&D Patient Data Management division, your contribution has a direct impact on the daily work in hospitals around the globe.

As part of a multinational team, your main tasks will be:

  • Responsibility for a variety of tasks in knowledge management and support of our software solutions
  • Support in the product documentation
  • Training of support personnel
  • Rollout and maintenance of medium to large scale IT/server environments at customer sites
  • Effective coordination between various stakeholders, such as doctors and even more important, services offered by the hospital IT in order to integrate products in the area of patient data management in a clinical network

Your communication style and your independent, professional working methods result in positive impact on your future projects. You will be part of an international team of software and project engineers, other product support specialists, and you will also be able to influence the product – from the first idea to the market release.

What you offer

  • a strong passion for IT related products
  • an education in IT/Software Engineering or equivalent working experience
  • first experience with high quality technical documentation
  • a well-organized and clearly structured working style
  • fluent German & English skills and the ability to communicate with colleagues in an international team
  • willingness to travel from time to time (~10%)

We are also glad to interview engaged young professionals that want to develop themselves in a successful and international company following graduation.

Ready to apply?

We offer you a professional business environment, an international team and a performance-oriented environment as a base to consequently realize your ideas. Through distinguished training, efficient education and the regular exchange of experience with colleagues from different departments, you will be demanded and promoted, both professionally and personally.

Interested? Then we are looking forward to receiving your online application including your start date and salary expectation!

Contact person: Géraldine Endres